Return and get a full refund
We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to return.
We’ll give you a full refund by the same method you used to pay, and we ask that items are returned clean, unworn and have all their tags on.
Please note that items bought online cannot be refunded or exchanged in any of our stores.
How to return:
• On the returns note, fill in the return code for the garment you are returning. Include this in the package.
• Re-using the original packaging, tape the parcel securely and send the parcel to the address:
• Send the return through a convenient DPD parcel shop of your choice. If offered, ask for a proof of postage. Please remember that the responsibility for the return is yours until the parcel reaches us.
• You can expect to receive a refund within three weeks of sending it back to us. Once we have processed the return you will receive a return confirmation email.